Privacy Policy

Updated in September 2025

This Privacy Policy explains how SportyPredict collects, uses, discloses and protects personal information in connection with: (a) the SportyPredict website (sportypredict.com) ('the Website'); and (b) the SportyPredict mobile application available on app stores ('the App'). Together these are referred to as our Services.

Please read this policy carefully. If you do not agree with this Privacy Policy, please do not use our Services.

1. Quick summary

  • Website: may collect personal data (email, name, billing details, cookies, analytics) when you register, subscribe, contact us, or otherwise interact with the Website.
  • App: currently does not collect personal data. The App provides content and in-app purchases via the app store; payment processing is handled by the app store (Apple / Google), not by us.
  • One privacy policy: this single document covers both Website and App; sections below explain differences and how to exercise your rights.

2. Data we may collect on the Website

When you interact with the Website, we may collect the following categories of personal information:

Account and contact information

  • Name, email address, username, profile data, and any other information you provide when registering or contacting support.

Billing and subscription data

  • Billing name and email address, tokenized payment reference (if you pay via our web checkout), subscription status and transaction metadata. (If you purchase via the App, the store processes payment and we only receive transaction metadata and subscription confirmation.)

Communications

  • Support requests, feedback, and other communications you send to us.

Technical & usage data

  • Operating system and version, browser type, pages visited, timestamps, session identifiers, referrer, and usage analytics.

3. Data collected by the App (important)

  • The SportyPredict mobile App currently does not collect, store, or transmit personal data.
  • The App does not require registration or collect contact details by default.
  • If you make an in-app purchase (Premium/VIP), payment processing is handled by the App Store / Play Store; we do not receive payment card details from the store. We may receive transaction confirmation and subscription identifiers (Transaction ID) from the store so we can enable access to Premium features.

If this behavior changes in future app releases (for example, if account creation is added), we will update this Privacy Policy and notify users where required.

4. How we use personal data (Website)

We use personal data for the following purposes:

  • To provide, operate and maintain the Website services and user accounts.
  • To process payments and manage subscriptions (billing, receipts, refunds for web purchases).
  • To send transactional communications (account notices, security alerts).
  • To improve and personalize content and the user experience (analytics and product improvement).
  • To respond to support requests and manage communications.
  • To comply with legal obligations and protect rights and safety (fraud prevention, abuse investigations).

Legal bases for processing (where applicable and dependent on your jurisdiction): contract performance (to deliver services), legitimate interests (service improvement, fraud prevention), consent (for marketing communications), and legal compliance.

5. Third-party services and processors

We use third-party service providers to run parts of the Website and our operations (hosting, analytics, email delivery, payment processors, customer support, and fraud prevention). These providers process data on our behalf under contractual obligations to protect your data.

Important: For App purchases, the App Store / Play Store handles payment processing; please consult the store's privacy resources for details on how they handle your payment information.

6. Data sharing and disclosure

We may disclose personal data:

  • To service providers who help operate the Website (hosting, analytics, payment processors).
  • To comply with legal obligations or respond to lawful requests from public authorities.
  • To protect the rights, property or safety of SportyPredict, users or others.
  • In connection with a corporate transaction (sale, merger, reorganization) — with notice and protections as required by law.

We do not sell personal data.

7. International transfers

Data collected via the Website may be processed in jurisdictions outside your country (for example, in the country where our service providers operate). Where data is transferred internationally, we use appropriate safeguards (contractual clauses, security measures) to protect personal data.

8. Data retention

We retain personal data collected from out website for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes. Typical retention periods:

  • Account data: while account is active + 2 years (or as required).
  • Transaction records: up to 7 years for tax and accounting compliance.
  • Analytics and logs: aggregated/anonymized indefinitely; raw logs retained for a limited period for security and troubleshooting.

If you request deletion, we will remove your personal data unless retention is needed for legal compliance or to complete a transaction.

9. Your rights and choices

Depending on your jurisdiction, you may have rights including:

  • Access: request a copy of personal data held about you.
  • Correction: request correction of inaccurate or incomplete data.
  • Deletion: request deletion of personal data (right to be forgotten), subject to legal retention needs.
  • Restriction or objection: restrict or object to certain processing (e.g., direct marketing).
  • Portability: request export of personal data in a common, machine-readable format.
  • Withdraw consent: where processing is based on consent (e.g., marketing), you may withdraw consent at any time.

To exercise these rights, contact us at the address below. We will respond in accordance with applicable law and within a reasonable time (typically within 30 days where required).

10. How to make a data request or complaint

For access, correction, deletion, complaints or other privacy inquiries, contact:

Email: contact@sportypredict.com

If you are in Kenya or another jurisdiction with a data protection authority, you may also lodge a complaint with the relevant authority after contacting us.

11. Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss or misuse (encryption, access controls, secure hosting). However, no method of transmission or storage is 100% secure. If a data breach occurs that risks user rights, we will notify affected users and authorities as required by law.

12. Children's privacy

Our Services are not directed to children under 18. We do not knowingly collect personal data from minors. If we learn that we have collected personal data from someone under 18 without parental consent, we will delete it promptly.

15. Links to other sites

The Website may contain links to third-party websites or services. While on the mobile app we don't have any links to third-party sites at the moment. This Privacy Policy does not apply to those sites. We are not responsible for third-party privacy practices; please review their privacy notices before providing personal data.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be posted on the Website with a revised Effective Date. If required by law or where we decide to be transparent, we will notify users of significant changes by email or in-app/website notices.

17. Additional app store notes (Apple App Store/Google Play Store)

  • The App currently does not collect any data or personal data; the App Store / Play Store processes any in-app purchase payments or app analytics.
  • For refunds or billing questions related to in-app purchases, please follow the App Store / Google Play procedures. We can assist with verification when necessary.

18. Contact

If you have questions about this privacy policy or privacy practices:

Email: contact@sportypredict.com